Please read these Terms of Service carefully before using our website or engaging Pure Signal Company for consulting services. By accessing our website or entering into a service agreement with us, you agree to be bound by these terms.
1. About Pure Signal Company
Pure Signal Company ("Pure Signal," "we," "us," or "our") is a professional consulting firm providing product strategy, technology development management, go-to-market execution, and AI transformation services. Our website is located at puresignal.company.
2. Acceptance of Terms
By visiting our website, contacting us, or engaging our services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website or services.
These terms apply to all visitors, clients, and others who access or use our website or services. Individual client engagements are also governed by a separate Statement of Work or Service Agreement, which takes precedence over these terms where there is a conflict.
3. Services
Scope of consulting services
Pure Signal provides advisory and execution services in the areas of product strategy, technology delivery management, go-to-market planning, and AI/GenAI enablement. The specific scope, deliverables, timeline, and fees for each engagement are set out in a written Statement of Work or Service Agreement signed by both parties.
No guarantee of outcomes
While we commit to applying our full expertise and effort to every engagement, consulting outcomes depend on many factors outside our control—including client decisions, market conditions, and third-party performance. We do not guarantee specific business results, revenue targets, or market outcomes.
Professional services disclaimer
Our consulting services constitute business and operational advice only. Nothing we provide—whether in deliverables, presentations, or verbal discussions—constitutes legal, financial, investment, regulatory, or tax advice. Clients should seek independent qualified counsel for such matters. Pure Signal accepts no liability for decisions made in reliance on our advice in those domains.
Out-of-scope work
Any work requested beyond the agreed scope of an engagement must be documented in a written change order or amendment signed by both parties before work commences. Pure Signal is not obligated to perform out-of-scope work and will not be bound by verbal or informal scope extensions.
Client responsibilities
For our services to be effective, clients agree to:
- Provide timely access to information, stakeholders, and systems necessary for the engagement
- Designate an internal point of contact with appropriate authority to make decisions
- Review and provide feedback on deliverables within agreed timeframes
- Ensure that any information shared with Pure Signal is accurate and complete to the best of your knowledge
4. Website Use
Permitted use
You may access and use our website for lawful purposes to learn about our services and contact us. You agree not to:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to any part of the website or its underlying systems
- Transmit spam, malware, or any malicious or harmful content
- Scrape, copy, or republish website content without prior written consent
- Impersonate Pure Signal or any of our team members
Website availability
We do not guarantee that our website will be available at all times, error-free, or free from interruptions. We reserve the right to modify, suspend, or discontinue the website at any time without notice.
5. Intellectual Property
Our content
All content on our website—including text, graphics, logos, and design—is owned by or licensed to Pure Signal Company and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
Client deliverables
Intellectual property rights for deliverables produced during client engagements are governed by the applicable Statement of Work or Service Agreement. Unless otherwise agreed in writing, deliverables become the property of the client upon full payment of all fees.
Pre-existing materials
Pure Signal retains all rights to methodologies, frameworks, tools, and know-how developed independently of any specific engagement. We may use anonymized engagement learnings to improve our services.
6. Confidentiality
Both parties agree to keep confidential any non-public information received from the other party in connection with an engagement. This obligation does not apply to information that: (a) is or becomes publicly available through no breach of this agreement; (b) was already known to the receiving party prior to disclosure; (c) is independently developed by the receiving party without reference to the confidential information; or (d) is required to be disclosed by law, regulation, or court order, provided the disclosing party is given prompt written notice where legally permissible.
Where an engagement involves the processing of personal data on behalf of a client, the parties shall enter into a separate Data Processing Agreement as required by applicable data protection law. Specific confidentiality obligations for client engagements are set out in the applicable Service Agreement or Non-Disclosure Agreement. This obligation survives termination of the engagement.
7. Non-Solicitation
During the term of any engagement and for a period of twelve (12) months following its conclusion, each party agrees not to directly solicit, recruit, or hire any employee, contractor, or consultant of the other party who was involved in the engagement, without the prior written consent of the other party. This clause does not prohibit either party from making general employment advertisements or responding to approaches made independently by such individuals.
8. Fees and Payment
Fees for consulting services are set out in individual Statements of Work. General payment terms:
- Invoices are due within the timeframe specified in the applicable agreement
- Where no interest rate is specified in a Service Agreement, late payments will accrue interest at 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower) from the due date until paid in full
- We reserve the right to suspend services if any invoice remains unpaid for more than 14 days after its due date
- In the event of non-payment, Pure Signal reserves the right to recover all reasonable costs of collection, including legal fees and court costs
- All fees are exclusive of applicable taxes unless otherwise stated
9. Limitation of Liability
To the maximum extent permitted by applicable law, Pure Signal Company shall not be liable for:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Damages arising from reliance on information provided on our website
- Third-party actions, services, or products referenced or used in connection with our services
Our total aggregate liability for any claims arising under or in connection with these terms or any service engagement shall not exceed the total fees paid by you to Pure Signal in the three months preceding the event giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless Pure Signal Company, its directors, employees, and agents from any claims, losses, damages, or costs (including legal fees) arising from: (a) your use of our website in violation of these terms; (b) your breach of any representation, warranty, or obligation in a Service Agreement; or (c) your infringement of any third-party rights.
11. Termination
Either party may terminate a consulting engagement in accordance with the terms set out in the applicable Service Agreement. We reserve the right to terminate website access immediately and without notice if we believe you are in breach of these Terms of Service.
Upon termination, provisions that by their nature should survive (including confidentiality, intellectual property, non-solicitation, and limitation of liability) will continue to apply.
12. Force Majeure
Neither party shall be liable for any delay or failure to perform its obligations under these terms or any Service Agreement to the extent such delay or failure is caused by circumstances beyond that party's reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, civil unrest, government action, power failures, or failures of third-party infrastructure or services. The affected party shall notify the other as soon as reasonably practicable and shall use reasonable efforts to resume performance.
13. Assignment
Neither party may assign, transfer, or subcontract any rights or obligations under these terms or any Service Agreement without the prior written consent of the other party, which shall not be unreasonably withheld. Notwithstanding the foregoing, Pure Signal may assign these terms to a successor entity in connection with a merger, acquisition, or sale of substantially all of its assets, provided the successor entity assumes all obligations hereunder.
14. Third-Party Links and Services
Our website may contain links to third-party websites or references to third-party services. These are provided for convenience only. Pure Signal does not endorse and is not responsible for the content, privacy practices, or terms of any third-party website or service. Your use of third-party services is at your own risk.
15. Disclaimer of Warranties
Our website and the information it contains are provided "as is" without any warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website is free of errors or that defects will be corrected.
16. Governing Law and Dispute Resolution
These Terms of Service are governed by the laws of Singapore. Any disputes arising under these terms or in connection with our services shall first be subject to good-faith negotiation between the parties. If unresolved, disputes shall be submitted to the courts of Singapore, and both parties consent to the exclusive jurisdiction of those courts.
17. Changes to These Terms
We may update these Terms of Service from time to time. We will post the revised terms on this page with an updated effective date. Your continued use of our website or services after the effective date constitutes acceptance of the revised terms. We encourage you to review these terms periodically.
18. Severability and Waiver
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights.
19. Entire Agreement
These Terms of Service, together with our Privacy Policy and any applicable Service Agreement, constitute the entire agreement between you and Pure Signal Company regarding your use of our website and services, and supersede any prior agreements on those subjects.
20. Contact Us
If you have questions about these Terms of Service, please contact us:
- Email: manish.gupta@puresignal.company
- Website: puresignal.company